To Our Valued Customers,
We certainly are in unprecedented times. All businesses are scrambling to determine
the best next steps forward and creating contingency plans, as the fluid nature
of the COVID-19 pandemic progresses.
All of us at Central Oregon Truck Co. Inc. appreciate all
that you are doing to keep our drivers safe, healthy and productive during
these difficult times.
One of the most
important tasks we need to execute, is our ability to communicate, well and in
advance. We have appreciated your
communications and only felt it was reasonable to provide you with information
regarding how we are doing and reacting.
While we certainly are not panicking here at Central Oregon
Truck Co., we are actively monitoring the situation, creating new policies and
developing contingencies. Please find
below the steps we have enacted in preparation for both the current situation
and possible future scenarios.
- We have increased communications with our
internal staffing and driving teams regarding personal hygiene, especially
frequent hand washing, and social distancing practices.
- We have advised our teams to self-sanitize
eating areas while on the road.
- We have created a 1-800 hotline for any drivers
to reach out for any needs or concerns.
- We require all drivers to wash their hands prior
to entering our facility.
- Our facility here is being deeply sanitized on
- We continue to have our in house housecleaning
staff clean and sanitize daily, with all door knobs and frequently used or
touched surfaces every two hours.
- Upon entry to the yard, our drivers are asked to
exit the truck and wash immediately, as we have staff sanitize the door,
steering wheel and gear shift surfaces.
(this increases the protection of our maintenance staff)
- We have successfully tested our ability to work
completely from home, even if during a lockdown. Phones may be a little clunky but everything
else works extremely well. We are
addressing our phone concerns and will have a resolution soon.
- We have drafted a policy for driving team
members to self-quarantine should the need arise
- We have developed a draft policy regarding the
recovery of truck or load from a sick or quarantined driving team member.
- We have asked all employees to be aware of their
personal health and if they feel sick stay home or notify us if on the road and
avoid all contact with others. (Self-Screening Policy)
We feel our best line of defense is prevention, our policies
are structured such to avoid infection.
Our desire to remain healthy and able to serve our customers, while
keeping our staff safe and employed is our number one goal at the moment.
Thank you all for your support, our goal here is to maintain
operations as much as allowed and as much is available. Let’s keep the economy moving, do our part
through focused, common sense decisions, and know that we cannot except
financial ruin during this crisis for our employees and there families if at
One final item to keep in mind. Our drivers are out on the road, they do not
have a home to hole up in, while we understand the temptation to close to all
outsiders out, please just ask that they follow your local protocols and to not
deny them the use of basic human needs.
This includes the use of a restroom and a place to wash up.
Central Oregon Truck Co. Inc.READ MORE